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problem with Select WooCommerce Multilingual & Multicurrency plugin

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • January 4, 2024 at 7:44 am #526617

    Ahmedbk
    Participant

    I have a problem if I activate WooCommerce Multilingual & Multicurrency I cannot edit my pages and if I keep the plugin active and activate another theme I can easily edit my pages.

    January 4, 2024 at 10:28 am #526667

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    January 4, 2024 at 1:31 pm #526800

    Ahmedbk
    Participant

    i have tried that but problem still persist

    January 4, 2024 at 1:32 pm #526801

    Artem Temos
    Keymaster

    Please, keep all the plugins that are not related to our theme temporarily turned off.

    January 4, 2024 at 1:40 pm #526805

    Ahmedbk
    Participant

    done

    January 4, 2024 at 1:43 pm #526807

    Artem Temos
    Keymaster

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    January 4, 2024 at 1:58 pm #526810

    Ahmedbk
    Participant

    yes it works with other themes i have already tried that

    January 4, 2024 at 3:10 pm #526843

    Artem Temos
    Keymaster

    We tested this on your website and page editing doesn’t work when the default theme is activated too.

    January 4, 2024 at 3:30 pm #526867

    Ahmedbk
    Participant

    i have tried activating another theme it works fine

    January 4, 2024 at 3:35 pm #526873

    Artem Temos
    Keymaster

    Could you please record a video showing how it works with default theme?

    January 4, 2024 at 6:12 pm #526954

    Ahmedbk
    Participant

    please check the attached video

    January 5, 2024 at 10:24 am #527100

    Artem Temos
    Keymaster

    We can’t test it again because you activated all plugins on your website. But when we checked this, WPML caused this error with default theme as well. Try to contact WPML support for help in this situation.

    January 5, 2024 at 11:26 pm #527416

    Ahmedbk
    Participant

    please check the attached shared by WPML Team

    Attachments:
    You must be logged in to view attached files.
    January 8, 2024 at 10:28 am #527712

    Artem Temos
    Keymaster

    Do you mean that the error is caused by this custom code? It means that it comes not from the theme but from the custom code added by you to the child theme. Our support doesn’t cover fixing issues like that, unfortunately.

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Viewing 14 posts - 1 through 14 (of 14 total)