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Duplicate layouts

Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 4, 2024 at 9:13 am #526626

    woogobuy
    Participant

    1,Upgraded to version 7.4.0, but cannot directly copy layouts.
    There is no “Duplicate” option.

    2,Html blocks and Slides have “Duplicate” option.

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    January 4, 2024 at 10:28 am #526668

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    January 4, 2024 at 11:23 am #526711

    woogobuy
    Participant

    OK, thanks. I tried pausing several plugins but the “Duplicate” option did not appear.
    Please log in to the account provided to check.

    January 4, 2024 at 11:24 am #526713

    Artem Temos
    Keymaster

    Please, keep all the plugins that are not related to our theme temporarily turned off and switch to the parent theme.

    Kind Regards

    January 4, 2024 at 12:01 pm #526741

    woogobuy
    Participant

    I did what you said, but it still didn’t show up.

    January 4, 2024 at 12:42 pm #526764

    Artem Temos
    Keymaster

    We have fixed this on your website. Please, test how it works now.

    Kind Regards

    January 4, 2024 at 5:42 pm #526934

    woogobuy
    Participant

    Grateful!
    What is the reason? To prevent encountering this problem again in the future.

    January 4, 2024 at 6:06 pm #526950

    Artem Temos
    Keymaster

    For some reason, the theme were not updated properly. We have uploaded the latest version and that fixed the issue.

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Viewing 8 posts - 1 through 8 (of 8 total)