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Brand does not appear on product card and product page

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 5, 2024 at 4:55 pm #527311

    tamtam.osa
    Participant

    Hello

    The brand name does not appear on the product card or product page although we followed all the info you wrote in your documentation, I attached a photo of the setting and the product details page.

    Can you please solve this issue?

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    January 6, 2024 at 9:20 am #527443

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution?

    Best Regards.

    January 6, 2024 at 1:49 pm #527509

    tamtam.osa
    Participant

    okay thanks i have attached the login info

    January 6, 2024 at 4:23 pm #527545

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you and switch to the parent/default theme.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)