I’m getting this error after the last update

This topic has 11 replies, 2 voices, and was last updated 1 year, 1 month ago by Artem Temos.

Viewing 12 posts - 1 through 12 (of 12 total)

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January 6, 2024 at 11:39 am #527488

ajans
Participant

When I deactivate WP Bakery, my site breaks down. When I activate it, I get the following error: I cannot edit the pages, I cannot add products.

Fatal error: Uncaught ValueError: Unknown format specifier “S” in /home/boxturkc/public_html/wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php:81 Stack trace: #0 /home/boxturkc/public_html/wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php(81): sprintf(‘Al\xC4\xB1nan markala…’, ‘buildShortcodesAssets(”) #6 /home/boxturkc/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #7 /home/boxturkc/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #8 /home/boxturkc/public_html/wp-admin/admin-header.php(139): do_action(‘admin_print_scr…’) #9 /home/boxturkc/public_html/wp-admin/edit-form-advanced.php(425): require_once(‘/home/boxturkc/…’) #10 /home/boxturkc/public_html/wp-admin/post.php(206): require(‘/home/boxturkc/…’) #11 {main} thrown in /home/boxturkc/public_html/wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php on line 81

January 8, 2024 at 9:59 am #527692

Artem Temos
Keymaster

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

January 8, 2024 at 6:41 pm #528038
ajans
Participant
thank you for your attention
- This reply was modified 1 year, 1 month ago by ajans.
January 9, 2024 at 10:17 am #528153

Artem Temos
Keymaster

Hello,

Sorry, but we can’t enter your dashboard and get the following error https://gyazo.com/4efbca33ed0694b7ccc654fa2e535560

Kind Regards

January 9, 2024 at 10:46 am #528165

ajans
Participant

The admin information I sent is correct. Could you please try again? There is no error.

January 9, 2024 at 11:14 am #528178

Artem Temos
Keymaster

It looks like your server blocks our IP. We still see the “Forbidden” error.

Kind Regards

January 9, 2024 at 1:04 pm #528226

ajans
Participant

I talked to the server and received the following information. You can enter now, thank you.

January 9, 2024 at 4:27 pm #528324

Artem Temos
Keymaster

It looks like you have an error in your translation files. Could you please clarify if you downloaded the file from our website or translated the theme on your own?

January 9, 2024 at 5:16 pm #528356

ajans
Participant

I don’t really remember but I think I downloaded it from here and didn’t translate it myself.
https://xtemos.com/glotpress/projects/woodmart/tr/turkish/

January 10, 2024 at 11:15 am #528573

Artem Temos
Keymaster

Hello,

It seems that we had a few errors in Turkish translations. Could you please remove your current translation and download updated files from our website? https://xtemos.com/glotpress/projects/woodmart/tr/turkish/

Kind Regards

January 10, 2024 at 12:15 pm #528590

ajans
Participant

Ok it’s fixed. Thank you for your interest, good work

January 10, 2024 at 12:22 pm #528593

Artem Temos
Keymaster

Great, you are welcome! Feel free to contact us if you have any further questions.
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I’m getting this error after the last update

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