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Search problems

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 6, 2024 at 5:27 pm #527558

    szymon-0481
    Participant

    Hallo

    Searching for products on the search page (by SKU or name) does not work. There is always a message that nothing was found. Only finds blog entries.
    “Search by product SKU” option in Theme settings -> General -> Search is ON.
    “Use Relevanssi for AJAX search” option is OFF.

    Greetings
    Szymon

    January 8, 2024 at 4:44 pm #527939

    Hung Pham
    Participant

    Hi szymon-0481,

    I am appreciate your patience.

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    If it doesn’t help, please provide me with temporary wp-admin access to Private Content area, I will debug that issue.

    Regards,

    January 15, 2024 at 2:35 pm #529918

    szymon-0481
    Participant

    Hallo

    Access data in a private message.

    Greetings
    Szymon Kurek

    January 15, 2024 at 2:37 pm #529920

    szymon-0481
    Participant

    Hallo

    I forgot to add that the search works in the mobile version…

    Greetings
    Szymon Kurek

    January 16, 2024 at 9:09 am #530191

    Hung Pham
    Participant

    Hi szymon-0481,

    Thanks for details.

    In the Desktop settings, search is set to Post not Products, please check again https://prnt.sc/lpcN39BPVzpN

    Regards,

    January 16, 2024 at 10:47 am #530214

    szymon-0481
    Participant

    Hallo

    In fact, I didn’t notice these settings. Works, please close the topic.

    Greetings
    Szymon

    January 16, 2024 at 5:55 pm #530430

    Hung Pham
    Participant

    Hi szymon-0481,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

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