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Deregister the theme from first one and register it to new one.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 7, 2024 at 5:15 pm #527642

    support-6541
    Participant

    We have moved our website from one domain to another. How can we deregister the theme from first one and register it to new one.
    Also the icons are not showing properly and the alignment is also not correct after moving to new hosting.

    January 8, 2024 at 11:21 am #527760

    Luke Nielsen
    Keymaster

    Hello,

    You can easily deactivate the theme license from the old domain and then activate it again on the new domain. Please go to the old domain and then go to Theme dashboard -> Activation -> Click the Deactivate theme button:

    https://prnt.sc/ERaqVzT_6Utl

    Feel free to contact us if you need any more information or have any questions.

    Kind Regards

    • This reply was modified 10 months, 2 weeks ago by Luke Nielsen.
    January 9, 2024 at 1:33 pm #528235

    support-6541
    Participant

    Now I have Deregister the theme from first one and register it to new one but the icons are not showing. Also the alignment of the website is changed .

    January 9, 2024 at 5:18 pm #528358

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the admin dashboard so I can investigate the issue on your side.

    Looking forward to collaborating with you!

    Kind Regards

    January 10, 2024 at 9:54 am #528507

    support-6541
    Participant

    Hi
    Kindly check the access of the admin dashboard
    Regards

    January 11, 2024 at 12:43 pm #528999

    Luke Nielsen
    Keymaster

    Hello,

    You wrote host incorrectly when transferring, please reinstall it and pay attention to the correctness of the entered fields gotechbh.com__.

    https://prnt.sc/Z1MZMRKdDVPh

    https://prnt.sc/-CTWtGhvWSAs

    Kind Regards

    January 11, 2024 at 1:02 pm #529004

    support-6541
    Participant

    While transforming the website we only copy the files and paste it in the new one. We have not changed any thing else.
    Kindly urgently resolve the issue .

    January 14, 2024 at 12:40 pm #529646

    support-6541
    Participant

    The home page is now showing the error

    Attachments:
    You must be logged in to view attached files.
    January 15, 2024 at 11:20 am #529784

    Luke Nielsen
    Keymaster

    Hello,

    It seems that this question is more WordPress related and not our support scope. You need to reinstall everything again. You can read these useful articles before migration here.

    https://wordpress.org/support/article/moving-wordpress/
    https://www.wpbeginner.com/showcase/best-wordpress-migration-plugins-compared/
    https://www.wpexplorer.com/migrating-wordpress-website/

    As for our theme there is no special instruction for transfer. Just keep all files and it will work correctly.

    Kind Regards

    • This reply was modified 10 months, 1 week ago by Luke Nielsen.
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Viewing 9 posts - 1 through 9 (of 9 total)