Critical error when trying to edit Single Product layout page
-
I have disabled all plugins besides Woodmart Core and Elelmentor and am getting a critical error when trying to make updated the layouts > Single Product page. Please help, wpengine was no help.
Attachments:
You must be
logged in to view attached files.
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
OK all plugins have been disabled, what email address should I use to provide access?
You can use any random email and share the information here, using the Private content field.
Please, send us your FTP access as well.
FTP. info
Attachments:
You must be
logged in to view attached files.
The issue was caused because in your selected option https://monosnap.com/file/WfjKCAXMRRQugPoIf1uZTKYez6JVj0 a non-existent product was chosen, leading to an error. We have removed this product, and now everything is working correctly