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purchase code

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 11, 2024 at 3:17 pm #529051

    joseluis.delgado
    Participant

    Hi
    I migrated a domain and purchased a new license for the domain, but it tells me that the purchase code is incorrect when trying to activate the theme

    January 11, 2024 at 4:27 pm #529063

    Luke Nielsen
    Keymaster

    Hello,

    May I request you send me a screenshot of the error that shows when you are trying to activate the theme?

    Thank you in advance.

    Kind Regards

    January 12, 2024 at 9:55 pm #529458

    joseluis.delgado
    Participant

    i send you

    Attachments:
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    January 15, 2024 at 10:50 am #529766

    Luke Nielsen
    Keymaster

    Hello,

    Could you please send me a purchase code (via the private area) so we can check it?

    Thank you in advance.

    Kind Regards

    January 15, 2024 at 11:46 am #529802

    joseluis.delgado
    Participant

    i send you

    January 15, 2024 at 1:29 pm #529870

    Luke Nielsen
    Keymaster

    Hello,

    Please update the theme manually to the latest version and send me access to the admin dashboard so I can check that issue on your side.

    https://prnt.sc/FeaFwdyIpOw2

    https://xtemos.com/docs-topic/update-the-theme/

    Kind Regards

    January 15, 2024 at 7:50 pm #530091

    joseluis.delgado
    Participant

    I have updated and tested the code and now it works
    Thanks

    January 16, 2024 at 10:48 am #530215

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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