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Double informations at the checktout

Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 12, 2024 at 7:59 pm #529442

    da
    Participant

    Ok, strange. Its away now. But the problem is still there with the same double informations at the checktout. It can be seen on the right summary until this field is updated. Looks strange at first view. Ok, all plugins are deactivated.

    January 15, 2024 at 10:44 am #529760

    Artem Temos
    Keymaster

    Hello,

    We have split this reply into a new topic and closed the first one to avoid confusing issues.
    We don’t see any problems with the checkout page on your website now https://gyazo.com/714d558b83770a303557456738f35611

    Kind Regards

    January 15, 2024 at 11:03 am #529770

    da
    Participant

    Yes, it is away now, because I needed to deactivate all plugins for the rotating circle at the mobile page. Once the problem is solved, I will activate it again and you will see the issue.

    January 15, 2024 at 11:08 am #529773

    da
    Participant

    Please inform me, once the problem with the endless rotating circle at the mini single product cart is done and I will activate all plugins again and you will see the problem with Germanized at the checkout.

    January 15, 2024 at 11:32 am #529793

    Artem Temos
    Keymaster

    There is no problem with add to cart on your website now. Please, test it from your end.

    January 15, 2024 at 11:35 am #529797

    da
    Participant

    Its still there. Please test it with a mobile browser or Microsoft Edge. I sended you a video at the previous conversation.

    January 15, 2024 at 12:22 pm #529816

    Artem Temos
    Keymaster

    Yes, we tested on mobile devices. Here is a video https://drive.google.com/file/d/1j1hPHQKrhexam2Qsw7e1H_0bsBziixVx/view?usp=sharing

    January 15, 2024 at 1:06 pm #529858

    da
    Participant

    Thats how it looks like at my side. See the video attached

    January 15, 2024 at 1:07 pm #529859

    da
    Participant

    Tested with with the new iOS. Same problem with edge

    January 15, 2024 at 1:36 pm #529875

    da
    Participant

    ok, its done. Was a cookies issue from my side. Now I will activate and see, if the problem with germanized is still there.

    January 15, 2024 at 1:54 pm #529887

    da
    Participant

    Here is the issue with the first checkout view with Germanized. You see before the refresh of the right checkout form, that there are some information double and not right.

    January 15, 2024 at 5:22 pm #530024

    Artem Temos
    Keymaster

    We have fixed this on your website. Please, test how it works now.

    January 15, 2024 at 5:36 pm #530027

    da
    Participant

    Yes, it works. Thank you very much for your help 🙂

    January 16, 2024 at 11:29 am #530224

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 14 posts - 1 through 14 (of 14 total)