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Predefined layout templates are not showing

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  • January 15, 2024 at 1:05 pm #529856

    marika.kusnire
    Participant

    Hello!

    After update in Layout page there is no option to install predefined layouts. All of the layouts (single and archive page) opens with no predefined elements – ther is just empty page with elementor editor. See screenshot.
    Tried to deactivate all the other plugins (leaving Woodmart Core, Woocomerce and Elementor) and switch from child theme to main team – didn’t helped. Tried this on different browsers – still no luck..

    What could be the solution?

    P.s. If needed, access details are added in private content. All other plugins are deactivated, except Woodmart Core, Woocomerce and Elementor.

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    January 15, 2024 at 4:31 pm #529994

    Luke Nielsen
    Keymaster

    Hello,

    Please update the “Woodmart Core” plugin to the latest version: https://prnt.sc/jVbfO4QZ_oDN , then recheck the issue and let me know.

    Kind Regards

    January 15, 2024 at 4:39 pm #529998

    marika.kusnire
    Participant

    Thanks, Luke! Didn’t saw that notice before.

    But now I have updated the Woodmart Core plugin, cleared cache and tried 2 different browsers – problem is not solved.. :/

    January 16, 2024 at 10:32 am #530210

    Luke Nielsen
    Keymaster

    Hello,

    Please, send us your FTP access so we can troubleshoot this on your website.

    Looking forward to collaborating with you!

    Kind Regards

    January 16, 2024 at 11:10 am #530218

    marika.kusnire
    Participant

    Thanks, Luke! Sending You Ftp access in private 🙂

    January 16, 2024 at 1:52 pm #530325

    Luke Nielsen
    Keymaster

    Hello,

    In previous updates of the Elementor, you made the Flexbox Container option enabled by default, and all our content is made through the Containers. And since you have containers turned off, nothing is imported. Therefore, to solve this problem, you need to enable Elementor Containers: https://monosnap.com/file/OIF3hdcJRbfAvHLVS2k64axEjbdgva

    Kind Regards

    January 16, 2024 at 2:17 pm #530341

    marika.kusnire
    Participant

    Thanks for the information.
    Hm.. I used section from the start and all the layouts worked before..

    If this is only way to do use them – fine, I will try to adapt and start to use containers instead of sections.

    Thanks, Luke!

    January 16, 2024 at 3:57 pm #530378

    Luke Nielsen
    Keymaster

    The thing is that the Elementor in the last updates completely switched to containers by default, and that’s why we had to do it as well.

    So the topic can be closed?

    Kind Regards

    January 17, 2024 at 9:22 am #530630

    marika.kusnire
    Participant

    Thanks for clarification.
    Yes, topic can be closed! 😉

    January 17, 2024 at 10:41 am #530659

    Luke Nielsen
    Keymaster

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

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