Cant delete Addition Content

This topic has 11 replies, 2 voices, and was last updated 11 months ago by Hung Pham.

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January 16, 2024 at 5:22 pm #530419

Tessic
Participant

Hello,

I triet to delet the Tab Additional Contetnt, but nothing worked so far, I already deletet every tab in the Theme Settings and I tried Custom CSS but so far nothing worked

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January 16, 2024 at 6:59 pm #530477

Hung Pham
Keymaster

Hi MarcBB,

Thanks for reaching to us.

The “Additional Information” tab will only show if the product has attributes (with “Visible on the product page” checked). https://prnt.sc/93CrGD5TUVFj

Regards,

January 17, 2024 at 10:20 am #530637

Tessic
Participant

Ok, but this does only work for 50%
I still have the tab Additional Information
Is there an Setting to disable this Tab Completly?

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January 17, 2024 at 11:47 am #530709

Hung Pham
Keymaster

Hi MarcBB,

Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the settings, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

January 17, 2024 at 11:51 am #530711

Tessic
Participant

Here you go

January 17, 2024 at 11:52 am #530712

Tessic
Participant

edit

January 17, 2024 at 2:17 pm #530785

Hung Pham
Keymaster

Hi MarcBB,

Thanks for details.

Did you try to remove this information completely? https://prnt.sc/MWDWWcRrszCj

I created new product without these information and tab doesn’t showing https://b2b.christoph-strauss.de/produkt/new-product/

Regards,

January 17, 2024 at 3:03 pm #530808

Tessic
Participant

Alright thank you

January 17, 2024 at 3:05 pm #530809

Tessic
Participant

But if you look into other Products, they dont have a weight, but its still in additional informations

January 18, 2024 at 7:57 am #531016

Hung Pham
Keymaster

Hi MarcBB,

Additional Information tab only shows when product has attributes (as called Variable Product) or dimension or weight values. So, if product does not have these values, so you just need to set it as Simple Product https://prnt.sc/tzXxAqht7btL https://b2b.christoph-strauss.de/produkt/buchhuelle-blooming-spring-von-carmen-dmdesign/

Please refer to WooCommerce article for more details https://woo.com/document/editing-product-data-tabs/#doc-title

Regards,

January 18, 2024 at 9:31 am #531030

Tessic
Participant

ok, alright, can be closed

January 18, 2024 at 9:41 am #531035

Hung Pham
Keymaster

Hi MarcBB,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,
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