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Cant delete Addition Content

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  • January 16, 2024 at 5:22 pm #530419

    Tessic
    Participant

    Hello,

    I triet to delet the Tab Additional Contetnt, but nothing worked so far, I already deletet every tab in the Theme Settings and I tried Custom CSS but so far nothing worked

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    January 16, 2024 at 6:59 pm #530477

    Hung Pham
    Participant

    Hi MarcBB,

    Thanks for reaching to us.

    The “Additional Information” tab will only show if the product has attributes (with “Visible on the product page” checked). https://prnt.sc/93CrGD5TUVFj

    Regards,

    January 17, 2024 at 10:20 am #530637

    Tessic
    Participant

    Ok, but this does only work for 50%
    I still have the tab Additional Information
    Is there an Setting to disable this Tab Completly?

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    January 17, 2024 at 11:47 am #530709

    Hung Pham
    Participant

    Hi MarcBB,

    Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the settings, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    January 17, 2024 at 11:51 am #530711

    Tessic
    Participant

    Here you go

    January 17, 2024 at 11:52 am #530712

    Tessic
    Participant

    edit

    January 17, 2024 at 2:17 pm #530785

    Hung Pham
    Participant

    Hi MarcBB,

    Thanks for details.

    Did you try to remove this information completely? https://prnt.sc/MWDWWcRrszCj

    I created new product without these information and tab doesn’t showing https://b2b.christoph-strauss.de/produkt/new-product/

    Regards,

    January 17, 2024 at 3:03 pm #530808

    Tessic
    Participant

    Alright thank you

    January 17, 2024 at 3:05 pm #530809

    Tessic
    Participant

    But if you look into other Products, they dont have a weight, but its still in additional informations

    January 18, 2024 at 7:57 am #531016

    Hung Pham
    Participant

    Hi MarcBB,

    Additional Information tab only shows when product has attributes (as called Variable Product) or dimension or weight values. So, if product does not have these values, so you just need to set it as Simple Product https://prnt.sc/tzXxAqht7btL https://b2b.christoph-strauss.de/produkt/buchhuelle-blooming-spring-von-carmen-dmdesign/

    Please refer to WooCommerce article for more details https://woo.com/document/editing-product-data-tabs/#doc-title

    Regards,

    January 18, 2024 at 9:31 am #531030

    Tessic
    Participant

    ok, alright, can be closed

    January 18, 2024 at 9:41 am #531035

    Hung Pham
    Participant

    Hi MarcBB,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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