Attribute issue/Filters arent working

This topic has 11 replies, 3 voices, and was last updated 10 months, 4 weeks ago by Aizaz Imtiaz Awan.

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January 17, 2024 at 11:56 pm #530985

ani
Participant

Hello, we use the Woodmart theme on one website on the WordPress engine. We’ve also used this theme on other websites but didn’t have that issue before. woocommerce Attribute Filters on the shop page aren’t working according to attributes, for example, when I add new attribute “Size” and write a couple of values of that attribute to different products to show it on the shop page, that attribute filter is not shown on the shop page (It should be shown in the left side below price filter as far as I know)

I already wrote that attribute in widgets as before but in this case it still not showing the filter with attributes on the left bar of the shop page. All the plugins and the theme are the last version, so currently updated.

January 18, 2024 at 1:03 am #530993

dennishh
Participant

I also have this problem with my theme from Woodmart wonder what the response is from them

January 18, 2024 at 12:39 pm #531117

ani
Participant

Same error we have another website

January 18, 2024 at 12:47 pm #531121

ani
Participant

Also, price filter dont works on https://magiccandy.ge.

January 18, 2024 at 6:55 pm #531289

Aizaz Imtiaz Awan
Keymaster

Hello,

First Try to install the classic widgets plugins on your site if you have not:
https://wordpress.org/plugins/classic-widgets/

Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

Best Regards.

January 18, 2024 at 10:47 pm #531347

ani
Participant

Yes now it shows, but not working https://labiosthetique.ge/, when we want to check multiple attribute values, they don’t add in each other, for example,

if we check the value red, and then blue, both values would be filtered and added to each other.
but now when we check red and then blue, red blue is removed and only one stays. why?

January 19, 2024 at 11:38 am #531451

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards.

January 19, 2024 at 11:43 am #531455

ani
Participant

deactivated all other plugins but still cant check more than one attribute values at the same time

on the left side there is checkboxes https://labiosthetique.ge/product-category/%e1%83%97%e1%83%9b%e1%83%98%e1%83%a1-%e1%83%9b%e1%83%9d%e1%83%95%e1%83%9a%e1%83%90/

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January 19, 2024 at 4:48 pm #531609

Aizaz Imtiaz Awan
Keymaster

Hello,

Please try to update the theme and plugins to the latest Woodmart 7.4.3 version and update the theme core plugins as well after the theme update, I am sure your issue will be solved.

Best Regards.

January 19, 2024 at 4:51 pm #531610

ani
Participant

Updated all plugins and theme but still have problem

January 20, 2024 at 10:19 am #531735

ani
Participant

Please see why we cant filter at the same time two or more attribute, we are waiting for you, We updated all themes and plugins, also only core plugin and theme are active but still have problem, thanks!

January 20, 2024 at 4:32 pm #531826

Aizaz Imtiaz Awan
Keymaster

Hello,

Try to use the default “filter product by attributes” widget:
https://ibb.co/GMpc4F6

Best Regards.
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