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We cannot update “Product Style” in Theme Settings.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • January 18, 2024 at 10:59 am #531066

    mavipiksel
    Participant

    Hello,

    We are having a problem creating a “New Preset” for “Product Archive > Products Style” on the “Theme Settings” page. While customizations for “Header” or “Footer” appear live for the product category we want to change, no changes go live even though we disabled all “Inherit” options for “Product Style”.

    Screen Records: https://recordit.co/wEkpcJsCUW

    website url: https://argasafety.com/

    January 18, 2024 at 11:22 am #531074

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    January 18, 2024 at 5:04 pm #531258

    mavipiksel
    Participant

    Hello, we share the details in the extra information section.

    January 18, 2024 at 5:21 pm #531262

    Artem Temos
    Keymaster

    Please, deactivate all plugins in Dashboard -> Plugins. We will activate only theme-related.

    Also, we can’t view your website at the moment and get this error https://gyazo.com/bb7036c943f20fb44c7a882f61e55179

    January 18, 2024 at 6:10 pm #531266

    mavipiksel
    Participant

    Hi,

    All plugins are deactivated.

    We kindly request your quick response as there is an access problem on the site.

    Thank you in advance.

    January 18, 2024 at 6:53 pm #531282

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    January 18, 2024 at 7:02 pm #531298

    mavipiksel
    Participant

    In extra information…

    January 18, 2024 at 8:28 pm #531322

    mavipiksel
    Participant

    Hello, is there any progress on your side?

    January 19, 2024 at 10:19 am #531418

    mavipiksel
    Participant

    Hello, it is a big problem for us that all plugins are turned off while the site is live and access is disrupted for a long time. If the problem is due to conflicts between Woocommerce and Elementor plugins, can we enable other plugins? We kindly request your prompt feedback.

    January 19, 2024 at 10:38 am #531431

    Artem Temos
    Keymaster

    We are working on this issue now and will back to you asap.

    Kind Regards

    January 19, 2024 at 12:44 pm #531480

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_action(
	'elementor/frontend/widget/before_render',
	function( $element ) {
		if ( 'wd_archive_products' !== $element->get_name() ) {
			return;
		}

		$settings = $element->get_settings();

		if ( 'inherit' === $settings['product_hover'] ) {
			woodmart_set_loop_prop( 'product_hover', woodmart_get_opt( 'products_hover' ) );
		}
	}
);

    Kind Regards

    January 19, 2024 at 1:24 pm #531500

    mavipiksel
    Participant

    Thanks, looks like we can’t figure it out other than custom code. We are experiencing the same problem in other submenus of Product Archive. Unfortunately, the changes we made in the Sidebar are not reflected on the page. Do we need to open a new Topic for this?

    January 19, 2024 at 1:35 pm #531503

    Artem Temos
    Keymaster

    Please, describe everything in details here if it is still related to presets.

    January 19, 2024 at 2:09 pm #531526

    mavipiksel
    Participant

    I share the information about the details you requested with the link in Extra Information.

    January 19, 2024 at 4:16 pm #531591

    Artem Temos
    Keymaster

    You have a custom layout made for the product archives and it has its own options that may be not inherited from Theme Settings. Options that are not inherited can’t be changed using presets. https://prnt.sc/FsxxuSHX-Jin
    We recommend you using different layouts for different categories and configure to your needs instead of using Theme Settings presets.

    January 19, 2024 at 4:29 pm #531602

    mavipiksel
    Participant

    Thank you very much for all your help. We will progress the work in accordance with your guidance. We wish you a nice day.

    January 19, 2024 at 6:50 pm #531657

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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