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Mega menu bug

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  • January 18, 2024 at 1:40 pm #531143

    [email protected]
    Participant

    Hello, I encountered a problem on my website. The problem is that I can’t adjust the window in the sidebar. More specifically, I have been trying to adjust the bottom part of it (I am attaching a photo of this “bottom part” to make it clear what I’m referring to). I have tried adjusting all the settings and changing the window size, but nothing helps. I request assistance in resolving my issue. Thank you.

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    January 18, 2024 at 4:29 pm #531244

    Luke Nielsen
    Keymaster

    Hello,

    Can you please provide us with the necessary login credentials so I can check the issue on your side?

    Looking forward to collaborating with you!

    Kind Regards

    January 18, 2024 at 4:32 pm #531246

    [email protected]
    Participant

    Luke Nielsen
    Hello, I am providing you with a username and password.

    January 19, 2024 at 10:53 am #531432

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that in the settings of the menu, for the HTML Block, you have selected the “Full height” option so as a result you have such an appearance. I suggest you set the “Set sizes” value here: https://prnt.sc/_G0W2Yt9Cnkp , resave the menu and recheck the issue.

    Kind Regards

    January 19, 2024 at 11:10 am #531436

    [email protected]
    Participant

    Good evening, I’ve tried changing both this and the rest of the settings. It didn’t help, can you check if something else is affecting it?

    January 19, 2024 at 1:48 pm #531516

    Luke Nielsen
    Keymaster

    Please give me permission to check it on your side (I will enable the settings that I mentioned above).

    Looking forward to hearing back from you!

    Kind Regards

    January 19, 2024 at 1:54 pm #531520

    [email protected]
    Participant

    Of course, I give my consent to this.

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    January 19, 2024 at 4:19 pm #531595

    Luke Nielsen
    Keymaster

    Hello,

    It looks like the above solution works, here is a video: https://take.ms/RO66RV

    Let me know if you have any questions.

    Kind Regards

    January 22, 2024 at 12:34 pm #532105

    [email protected]
    Participant

    hello, ok. but what about the rest of the menu categories? let’s take for example 7 and 9 menu lines, there are similar settings for 1 line, but the problem remains relevant and pronounced

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    January 22, 2024 at 5:46 pm #532319

    Luke Nielsen
    Keymaster

    Hello,

    The 9 menu line has the old settings, here is a screenshot: https://prnt.sc/_FlYdIOOAu11

    As for the 7, it’s normal appearance because the height of the dropdown depends on the height of the menu items dropdown: https://prnt.sc/4MIC2y4Vy1Xs

    Kind Regards

    February 6, 2024 at 8:38 am #537068

    [email protected]
    Participant

    hi, thanks a lot for your help, please close the topic, the problem is solved

    February 6, 2024 at 12:32 pm #537195

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you have any more questions or need further assistance, please let me know. I’m always happy to assist you.

    Have a good day!

    Kind Regards

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