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STCKY EFFECT HTML Blocks

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 19, 2024 at 12:50 pm #531482

    WEDICOM
    Participant

    Hello, when I try to import a block from the xtemos gallery into an html block content,

    the sticky effect does not work on the page once saved.

    This happens on the description tab of my product pages.

    How is it possible ?

    January 20, 2024 at 12:46 pm #531775

    Hung Pham
    Keymaster

    Hi WEDICOM,

    Thanks for reaching to us.

    Please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    January 22, 2024 at 12:48 pm #532120

    WEDICOM
    Participant

    Hello, here you can found admin access :
    The block was imported on this page description tab at the bottom.

    Regards

    January 23, 2024 at 8:58 am #532481

    Hung Pham
    Keymaster

    Hi WEDICOM,

    I see you are using outdated WoodMart theme, please create a dev site and update theme and core plugins to the latest version, then try again.

    Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)