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Checkout page not responsive
- This topic has 11 replies, 2 voices, and was last updated 1 year, 9 months ago by
Luke Nielsen.
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AuthorPosts
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January 19, 2024 at 1:00 pm #531488
lejParticipantHi,
The checkout page is not repsonive at a 1280×800 screen (Mostly all Macbooks, nad laptops)
Its not an custom layout checkout, just the one that comes as a a standard.
Attachments:
You must be logged in to view attached files.January 19, 2024 at 1:40 pm #531506
Luke NielsenMemberHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Kind Regards
January 19, 2024 at 1:46 pm #531511
lejParticipantIt’s an theme thing since, I tried with twenty, twnty and it formatting was fine (see screen shot)
I can change the layout to user-defined width under the woodmart settings, and put it to 1050px but it also effects all the other pages in a way I dont like since it cramps things up.
If create a custom layout for the checkout it works, but some of the checkout is pushed above the header, since i use a overlap header (see screenshot)
Attachments:
You must be logged in to view attached files.January 19, 2024 at 1:52 pm #531519
Luke NielsenMemberHello,
Send me access to the website so I can investigate that issue on your side.
Thank you for your time.
Kind Regards
January 19, 2024 at 2:26 pm #531529
lejParticipantYes you should have it now
January 22, 2024 at 3:26 pm #532206
Luke NielsenMemberHello,
Sorry for the delay.
For now, I see that it looks well on the dimensions that you mentioned above: https://take.ms/A4gaZ
Let me know if you have sorted it out or how I can replicate it.
Kind Regards
January 22, 2024 at 3:59 pm #532245
lejParticipantHi,
I had to change the user-defined width under Theme settings and layout.
But this will effect all the pages correct? I feel some of my pages have become “smaller”
January 22, 2024 at 4:07 pm #532253
Luke NielsenMemberHello,
Do you mean you changed the “Site width” globally https://prnt.sc/OmRFbtxpGcZc ?
I await your response.
Kind Regards
January 22, 2024 at 4:08 pm #532258
lejParticipantYes correctly I had to change the it userdefined: https://prnt.sc/0Q_iRNg0RcbS
January 22, 2024 at 4:18 pm #532263
Luke NielsenMemberHello,
You can use our theme presets to define the site width for a specific page, here is our documentation on how to use theme presets: https://xtemos.com/docs-topic/theme-settings-presets/
For the preset, try to use this condition: https://prnt.sc/DSU-kmCYLIYT
Don’t hesitate to let me know if you need any further help or any other info.
Kind Regards
January 25, 2024 at 5:28 pm #533636
lejParticipantThanks for the clarrification 🙂
January 25, 2024 at 5:48 pm #533648
Luke NielsenMemberHello,
You are welcome! In case you need any additional help, I’d be more than happy to assist you.
Wish you all the best.
Kind Regards
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