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issue with product image

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  • January 23, 2024 at 4:38 pm #532726

    [email protected]
    Participant

    We are facing an issue on the product gallery, on the single product page.
    When we view the page from a mobile device, the product image appears small. As we scroll down, the image gets bigger and bigger.

    It doesn’t always do it and it doesn’t happen on all products.

    The product that happens the most on, is this https://new.sergeant.gr/product/acu-2-0-στολη-pentagon-k02012-κ05005-56gr-lizard/

    We have a screenshot and a mobile screen recording please find it here: https://new.sergeant.gr/wp-content/uploads/2024/01/screen-capture.mp4

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    January 23, 2024 at 4:43 pm #532730

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme temporarily. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    January 23, 2024 at 4:57 pm #532736

    [email protected]
    Participant

    ok I disabled them all and I have backups, please login

    January 23, 2024 at 5:45 pm #532770

    Artem Temos
    Keymaster

    Please, update the theme to the latest version 7.4.3 first. Clear your browser cache and check how it works.

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Viewing 4 posts - 1 through 4 (of 4 total)