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Layout page product

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  • January 23, 2024 at 6:35 pm #532785

    staffcreator
    Participant

    Good evening everyone guys!

    I’m having a problem with the Product Page Layout.

    You can see them all broken up and have an incorrect alignment, the part of the title, cart button, price, second title etc. are seen on the left side under the photo, and then the photo also doesn’t have the correct dimensions..

    In practice, the layout of the product pages is difficult to see.

    I would like to point out that I also tried to use the Layout builder but it gives the same problem.

    I attach an image here.

    Can you please do some checks?

    I leave you the credentials in this message.

    You can see any product page, you will notice the problem.

    Thank you
    I’ll wait for you here
    Greetings 🙂

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    January 24, 2024 at 1:00 pm #533057

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

    January 24, 2024 at 2:12 pm #533085

    staffcreator
    Participant

    Hi Aizaz

    You’re right, it’s a plugin that creates this problem.
    the plugin is called: “iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more”
    It is used for Cookies and GDPR laws, with this we have all the terms and conditions for privacy, it is a bit of a problem to change it.

    You can help us?

    I’ll wait for you here
    A thousand thanks 🙂

    January 24, 2024 at 4:00 pm #533150

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Actually, your issue is specifically related to a third-party Plugin for which you might need to contact the respective Plugin Support because according to the Envato Policy, we don’t provide Support for the third-party Plugin issues.

    Best Regards.

    January 24, 2024 at 4:57 pm #533174

    staffcreator
    Participant

    OK
    Can you recommend a plugin compatible with yours?

    At least I can consider changing it..

    Can you point me to another plugin that makes the cookie message work?

    January 25, 2024 at 11:13 am #533376

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can enable/disable the “Show cookies info” from theme settings > General > Cookie Law info.
    We have not tested any plugin in this regard.

    Best Regards.

    January 25, 2024 at 12:27 pm #533426

    staffcreator
    Participant

    Ok Thank you very much Aizaz for your attention and time you dedicated to me!

    It’s always a pleasure to work with you!

    🙂

    I will organize myself to resolve the problem.

    Good work and have a good day everyone

    Greetings 🙂

    January 25, 2024 at 3:48 pm #533560

    Aizaz Imtiaz Awan
    Keymaster

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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