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Mobile Home Page, Shop & Product Gallery Images All messed up

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  • #533447

    wazzenmafaddden
    Participant

    Since the update my website has been displaying the home page masonry gallery, product gallery images and shop page products in just a list. There are also random epsilon marks on the home page where the product category elementor sections are.

    At the moment this issue only seems to affect mobile, not desktop.

    I haven’t changed any settings to cause this.

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    #533461

    wazzenmafaddden
    Participant

    Image 4 is what is looks like if I click the banner on my homepage which is the correct setting.

    All the others are views from when I click the AJAX Product Tabs, visit the shop page and the Product Categories tab on the home page.

    #533555

    Luke Nielsen
    Member

    Hello,

    Seems that access is wrong: https://prnt.sc/9WUeGqpCMur6 , could you please update it?

    Thank you in advance.

    Kind Regards

    #533557

    wazzenmafaddden
    Participant

    Hi

    Sorry I just checked and I have now fixed it.

    Please try again.

    #533726

    wazzenmafaddden
    Participant

    For some reason the issue now seems isolated to the following product page when clicked on via the homepage: https://splendoursofas.com/product/scott-2-seater-velvet-sofa

    Please see screenshots attached.

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    #533795

    Luke Nielsen
    Member

    Hello,

    On my side, it seems looks well: https://take.ms/GJhQJ , https://take.ms/KfEii , https://take.ms/5Tbg4

    It could be a cache issue, so I suggest you clear the mobile/browser cache and recheck the issue.

    Kind Regards

    #533798

    wazzenmafaddden
    Participant

    Hi

    You are not on the correct product.

    The correct link is https://splendoursofas.com/product/scott-2-seater-velvet-sofa.

    One the homepage click the first single product that shows up which is the Scott 2 Seater Velvet sofa as shown in the attached image. It also happens when i navigate to this particular product in the shop page on page 5.

    For some reason it then leads you to the display issue shown above.

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    #534372

    Luke Nielsen
    Member

    Hello,

    Seems that the issue is in the “Optimize CSS delivery” option in WP Rocket -> Settings -> File optimization. So please disable it and recheck the issue.

    https://take.ms/mphxW

    Kind Regards

    #534450

    wazzenmafaddden
    Participant

    Hi

    Yes that seemed to resolve the issue, thanks.

    #534453

    Luke Nielsen
    Member

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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