Issue with Product Page Layout
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Hi,
I am writing to report an issue with the product page layout on the website ideashopacquiterme.com.
Specifically, the layout is not displaying correctly on desktop devices.
I have attempted to troubleshoot the problem by adjusting the layout settings, but the issue persists consistently whenever the product image visible in the “Single product layout Megamarket” is inserted.
This problem is observable across all products on the website.
I kindly request your assistance in verifying and resolving this anomaly in the display.
Thank you for your time and support.
Best regards
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Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not?
Thank you in advance.
Regards
Hello,
Thank you for your prompt response. I have conducted the requested activity by activating the Twenty Twenty-Four theme, and I can confirm that the product displays correctly under this theme (see attached screenshot). However, upon reverting to the WoodMart theme, the display issues reoccur.
It seems that the problem is specific to the WoodMart theme. I appreciate your further assistance in resolving this matter and look forward to your guidance on addressing the display anomaly within the WoodMart theme.
Attached is the screenshot for your reference.
Thank you for your attention and support.
Best regards,
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Hello,
Please confirm the permission for plugin deactivation, and switch to the parent theme. As soon as we complete the testing of this, we will enable all back.
Looking forward to collaborating with you!
Best Regards.
I’m waiting for a solution or indication on how to proceed, thanks
Hello,
In order to investigate it properly, I need permission for plugin deactivation and switch to the parent theme. As soon as we complete the testing of this, we will enable all back.
Kind Regards
i confirm the permission, thank you
Hello,
Seems that this https://prnt.sc/ld0PEMCxlJsK plugin affects it so please disable it and recheck the issue on your side.
Thank you for your time and have a good day!
Kind Regards
Perfect, very well!
Thank you
Hello,
You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.
Have a good day!
Best Regards
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