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Thank you page errors

Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 29, 2024 at 1:19 pm #534486

    spnutratea
    Participant

    Hi There,

    Is there any guide or documentation available to create a custom thank you page for the order received?

    Currently, there are a couple of errors showing in our thank you page.

    Kind regards,
    Nutratea

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    January 29, 2024 at 1:22 pm #534488

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    January 29, 2024 at 2:49 pm #534530

    spnutratea
    Participant

    Hi Artem Temos,

    Please find the login details in private content section.

    Order received link does not show the order details. I have shared the URL in the private content.

    January 29, 2024 at 4:21 pm #534601

    Artem Temos
    Keymaster

    We can’t open the link you provided. Please, send us the username and password for the user who created this order. Or create a new order for the admin user you sent.

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Viewing 4 posts - 1 through 4 (of 4 total)