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Payment Links and Enquiry Button Missing from New Site

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  • #534509

    peter-9793
    Participant

    Hi Guys,

    The following section on the product page doesn’t seem to show up?

    1. payment links
    The Stripe Paypal links are missing from the new site. I have attached screen shots of my old site and also new site (WoodMart)

    The Stripe Apple Pay and google pay seem to make their way through to the new site just not the PayPal links.

    2. Enquiry button.
    Also I have some products which have an enquiry button on the product page to help customers ask questions about the given product (Product Enquiry Pro for WooCommerce (A.K.A QuoteUp))

    Many thanks,

    Peter

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    #534821

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello

    Try to disable the custom layout for the single product page and check the issue. You can do this in Dashboard > WoodMart > Layouts.

    Best Regards.

    #552047

    peter-9793
    Participant

    Hi. Even when I disable the layout the Apple Pay symbol does not come up?
    Paypal links do appear now that the Elementor page is disabled though?
    Ideally I need both to appear when Elementor is enabled.

    Thank you for your help.

    #552080

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please make a full backup of your site and check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards.

    #552094

    peter-9793
    Participant

    thank you – this doesn’t appear to be related to the theme. I will test other plugins :-/

    #552217

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I understand. It seems the issue might not be with our theme. Try deactivating other plugins to see if they’re causing the problem or contact the plugin support how to integrate it.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)