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Enlarge button when video in the gallery

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 29, 2024 at 4:11 pm #534593

    edycreative
    Participant

    Hi,

    For products that have a video in the gallery, the first click on the enlarge button does not work, just put # on the link. From the second click it works. it can be tested on the given link. There is no active cache mode, I also tested with all disabled modules keeping only those necessary for the theme.

    Thank you.

    January 29, 2024 at 6:37 pm #534657

    Luke Nielsen
    Keymaster

    Hello,

    Can you please provide us with the necessary login credentials? So I can investigate it from your side.

    Looking forward to collaborating with you!

    Kind Regards

    January 29, 2024 at 7:18 pm #534685

    edycreative
    Participant

    Sure. Thank you.

    January 30, 2024 at 6:05 pm #535182

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins just for testing?

    I await your response. Thank you for your time.

    Kind Regards

    January 30, 2024 at 6:54 pm #535210

    edycreative
    Participant

    ok

    January 31, 2024 at 5:41 pm #535582

    Luke Nielsen
    Keymaster

    Hello,

    After deactivating plugins except required (WPB, WooCommerce, Woodmart Core) the issue is gone, here is a video: https://take.ms/dOjZP

    Please try to disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)