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Icons disappear everytime I make a change

Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 30, 2024 at 2:56 pm #535018

    josue.osses.parraguez
    Participant

    Hi,

    Every time I make a change in the settings of my site, the icons disappear and my webpage gets misaligned. Please, your help.

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    January 30, 2024 at 3:40 pm #535049

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    January 30, 2024 at 5:16 pm #535141

    josue.osses.parraguez
    Participant

    admin access shared

    January 30, 2024 at 5:29 pm #535147

    Artem Temos
    Keymaster

    We just tried to resave Theme Settings but the icons are displayed correctly on your website https://gyazo.com/401195d0212119687caf4548b1636906
    https://gyazo.com/f37e9d712453c3843bed42a070249d6f

    January 30, 2024 at 5:57 pm #535177

    josue.osses.parraguez
    Participant

    You asked me to disable some plugins, I think that one of them was causing problems. Now, theme is working well Thank you

    January 30, 2024 at 6:03 pm #535179

    Artem Temos
    Keymaster

    OK, try to enable all plugins one by one and find the plugin that causes this issue.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)