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Related – number product not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 5, 2024 at 9:45 am #536687

    wallodya
    Participant

    Hello,

    Product count, does not work in related product,
    I changed to 6 products, and nothing changed,
    Am I doing anything wrong? I still have 12 products set
    Thank you

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    February 5, 2024 at 6:51 pm #536945

    Hung Pham
    Keymaster

    Hi wallodya,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    February 5, 2024 at 8:21 pm #536986

    wallodya
    Participant

    Hello,
    private message
    Thank you

    February 6, 2024 at 7:26 am #537052

    Hung Pham
    Keymaster

    Hi wallodya,

    I can’t access login page https://prnt.sc/lvIj8pcKuHpk. Make sure you disabled IP / Countries restrictions.

    Regards,

    February 6, 2024 at 10:04 am #537091

    wallodya
    Participant

    Hello,

    GEOIP DISPABLED

    Thank you

    February 6, 2024 at 4:07 pm #537274

    Hung Pham
    Keymaster

    Hi wallodya,

    Thanks for details.

    I checked your site and Related Products section is now showing 6 products https://prnt.sc/JmcyfIgIcuqw

    Please double check.

    Regards,

    February 6, 2024 at 4:14 pm #537281

    wallodya
    Participant

    Hello,

    yes, 6 products are displayed when there is a custom layout
    now I switched off custom layout – default single product,
    I have 12 Related products there

    https://test.chrome.sk/produkt/husqvarna-120-mark-ii/

    Regards

    February 7, 2024 at 7:20 am #537469

    Hung Pham
    Keymaster

    Hi wallodya,

    Please select 6 products https://prnt.sc/VW_bGOP9qEZt to display.

    I removed other products and it worked well, please replace with other products that suits you.

    Regards,

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Viewing 8 posts - 1 through 8 (of 8 total)