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Product visitor counter and sold counter is not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 6, 2024 at 10:46 pm #537425

    pacificriminfo
    Participant

    hello, i have follow this document (https://xtemos.com/docs-topic/product-visitors-counter) but it still dosent work, please can you help?

    Thank you

    February 6, 2024 at 10:49 pm #537426

    pacificriminfo
    Participant

    i have turn it on already

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    February 7, 2024 at 11:59 am #537553

    Hung Pham
    Keymaster

    Hi pacificriminfo,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    February 7, 2024 at 6:53 pm #537786

    pacificriminfo
    Participant

    Hello,
    Thank you so much for your help,
    here is the login info.

    February 8, 2024 at 6:49 pm #538157

    Hung Pham
    Keymaster

    Hi pacificriminfo,

    Thanks for details.

    1. Visitors counter

    You did not add Product visitor counter widget, I helped you to add and it showed https://prnt.sc/WtTJWKye7BQI

    2. Sold counter

    Please add new complete order to see if it works https://prnt.sc/IJsdnHlABvsK

    Regards,

    February 9, 2024 at 11:45 am #538316

    pacificriminfo
    Participant

    Hello Hung, Thank you for your help
    Visitors counter is work now but Sold counter is still not working,
    ( I have created a completed order already )

    actually I want the Sold counter show in Random Type ( fake number count ),
    I hope you can help us to fix it?

    Thank you very much,
    Eric

    February 9, 2024 at 1:58 pm #538389

    Hung Pham
    Keymaster

    Hi pacificriminfo,

    Navigate to Theme Settings > Single Product > Sold counter > and you can set Random type with fake numbers https://prnt.sc/fTIDDK4apMum https://prnt.sc/h3iSIHXt0vkI

    Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)