Home › Forums › WoodMart support forum › BUG IMAGE SIZE

BUG IMAGE SIZE

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 8, 2024 at 12:33 pm #537959

    evoluzioniweb
    Participant

    HI,
    I have a bug on the image size, when I load the image and set a personal size, the system does not display an image when instead I load the image and set a system size for example medium or large the image is displayed.
    there is a bug when the images have been set with a custom size, in all the image elements that the theme offers.

    can you fix this bug for me? It’s very important because my site now has a lot of null images

    Attachments:
    You must be logged in to view attached files.
    February 8, 2024 at 1:07 pm #537987

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    February 8, 2024 at 1:20 pm #538001

    evoluzioniweb
    Participant

    done

    February 8, 2024 at 3:17 pm #538045

    Artem Temos
    Keymaster

    Please, send us your FTP access as well so we can check what is wrong.

    February 8, 2024 at 4:22 pm #538068

    evoluzioniweb
    Participant

    ok

    February 8, 2024 at 5:45 pm #538106

    Artem Temos
    Keymaster

    Strange, but we can’t even upload an image to the Media library on your website. Please, check this issue first https://gyazo.com/4bff4093dd6c7e460e20c6dd17dc0a97

    February 9, 2024 at 12:02 pm #538322

    evoluzioniweb
    Participant

    can you try again now?

    February 9, 2024 at 12:23 pm #538331

    Artem Temos
    Keymaster

    Yes, it works well now. Try to change the image size for your images.

    February 9, 2024 at 1:24 pm #538363

    evoluzioniweb
    Participant

    Now it seems to work! every now and then it happens that you don’t see some photos but I think it could be a cache problem….

    thanks!!!

    February 9, 2024 at 3:20 pm #538442

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘BUG IMAGE SIZE’ is closed to new replies.