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Update failed: Download failed. Unauthorized

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 9, 2024 at 12:48 am #538222

    pauliusliskauskas
    Participant

    hi, i cant update theme – getting error Update failed: Download failed. Unauthorized
    There is no Licence page in Woodmart menu.

    Theme Name:
    Woodmart
    Theme Version:
    7.3.4
    WP Version:
    6.4.3
    Server
    PHP Version:
    7.4.33

    February 9, 2024 at 10:29 am #538289

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    February 9, 2024 at 12:12 pm #538326

    pauliusliskauskas
    Participant

    There is now Theme license. Deleted and installed theme, didnt helped

    February 9, 2024 at 3:22 pm #538444

    Artem Temos
    Keymaster

    Did you try to apply the solution provided?

    February 9, 2024 at 7:34 pm #538547

    pauliusliskauskas
    Participant

    There is no Theme license in menu as showed in pic, i tried to use homeurl/admin.php?page=xts_license, also doesnt work

    February 12, 2024 at 10:27 am #538934

    Artem Temos
    Keymaster

    It looks like you disabled this page on your website in Theme Settings -> White label.

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Viewing 6 posts - 1 through 6 (of 6 total)