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Logo Reverting to WoodMart in Homepage Desk Mobile & Tablet View

Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 9, 2024 at 5:47 pm #538520

    leathertribephweb
    Participant

    Hello, I am having issues again with the logo. It keeps reverting back to the woodmart logo ONLY on Homepage. The rest of the pages are fine.

    I have just previously reported the issue and it has happened again. Please refer: https://xtemos.com/forums/topic/unable-to-change-logo-for-mobile-tablet-view-new-kids-theme/

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    February 9, 2024 at 6:19 pm #538538

    Artem Temos
    Keymaster

    Hello,

    Maybe you removed this image from Media library. It can’t just revert without any actions. Try to upload the logo to your header again and test how it works.

    Kind Regards

    February 9, 2024 at 6:22 pm #538540

    leathertribephweb
    Participant

    Hello,

    I did not remove any images. and even if I did, I already set the logo multiple times and the homepage is not changing logo. Shop page and other pages are okay, just the HOME page logo.

    Please help

    February 12, 2024 at 10:25 am #538931

    Artem Temos
    Keymaster

    Hello,

    As we can see, the logo is set correctly on your home page now. Have you sorted it out?

    Kind Regards

    February 12, 2024 at 6:56 pm #539243

    leathertribephweb
    Participant

    Hello, yes it has reverted back to my logo. My problem now is the sticky header. Before this is turning white when scrolled down but the logo now is black. I tried changing logo to white in the sticky header but the problem still persists. Please check screenshot. Thanks

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    February 13, 2024 at 10:22 am #539373

    Artem Temos
    Keymaster

    You need to upload a separate logo image for the sticky header as shown on the video https://gyazo.com/7ea65eb7d056eaa0a51bf2d4539ffe43

    February 13, 2024 at 10:30 am #539380

    leathertribephweb
    Participant

    Hello, I already uploaded my logo on the sticker header logo as you have linked in the video even tried the white and black version of our logo but still it is not changing. Can you check it please?

    February 13, 2024 at 10:33 am #539382

    Artem Temos
    Keymaster

    Yes, we just checked and saw that you didn’t upload the logo to the place we showed on the video. Here is a screenshot https://gyazo.com/c7fb0cd05c90064928348384cd0ebda3

    February 13, 2024 at 10:48 am #539389

    leathertribephweb
    Participant

    Hello,

    Please check your screenshot. That is Header Overlap Kids, my default header is Header Kids. I have uploaded the logo multiple times and it does not show. Please recheck. Thanks

    February 13, 2024 at 10:52 am #539394

    Artem Temos
    Keymaster

    We edited the header which is used on your home page. You need to upload your logo to all headers that are used across the website.

    February 13, 2024 at 11:07 am #539400

    leathertribephweb
    Participant

    Okay if that’s so, I changed ALL logos in the header builder, and it has NOT CHANGED still! Please note that I did change the logo white version and black version if it had made any difference and it still is the same issues. This is frustrating!

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    February 13, 2024 at 11:19 am #539410

    Artem Temos
    Keymaster

    As we can see, now your logo is displayed correctly. https://gyazo.com/7b330f402381460be84145467e41bb70
    Probably, you have a cache issue on your end.

    February 13, 2024 at 11:23 am #539413

    leathertribephweb
    Participant

    Hello, the change is made but this is not a cache issue. I did all the things you have told me to do and the issue persisted. please do not close this topic as I am not sure if there will be another logo issue.

    February 13, 2024 at 12:24 pm #539440

    Artem Temos
    Keymaster

    Sure, let me know if you have any further questions.

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Viewing 14 posts - 1 through 14 (of 14 total)