Misconfiguration when updating theme
-
Dear support team,
I have updated the theme to the latest version and applied all pending patches.
Later I have seen that some sections of the website have disappeared, among others the html block on the left side of the footer, the address, telephone number, and logo have disappeared.
I attach a screenshot and thank you for help with a solution.
Greetings and thank you very much
Attachments:
You must be
logged in to view attached files.
Hello,
Clear your browser cache and refresh the page to ensure you’re viewing the latest changes.
Double-check the settings related to the missing sections in your theme’s customization options.
If the issue remains, keep all plugins that are not related to our theme temporarily turned off and share the wp logins details so i will further check on your site and give you a possible solution.
Best Regards.
Hello,
I had already done the cache thing and it still didn’t appear.
Anyway, yesterday I solved the problem by my own means.
When updating, the photo from one of the categories and the HMTL Block from the left side of the Footer had been deleted.
I already created a new Block.
Thank you very much for the reply.
Best Regards
Sorry, I forgot to ask, in the version I have of Elementor it does not include adding icons as an image, I previously had the icons that I sent you in the screenshot and I would like to know how to get them again, the ones I have put now look bad and transparent appearance.
Thank you
Attachments:
You must be
logged in to view attached files.
Hello,
You are Most Welcome.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Best Regards.
.
