I can’t set the “page title” element

This topic has 17 replies, 2 voices, and was last updated 10 months ago by Luke Nielsen.

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February 12, 2024 at 6:35 pm #539220

leitmotivmedia
Participant

I can’t set the “page title” element
When I try to edit this element the blank appears, I can’t configure it.
You can see it in the attached screenshot.

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February 12, 2024 at 6:54 pm #539241

Luke Nielsen
Keymaster

Hello,

Please try to disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

February 12, 2024 at 7:00 pm #539251

leitmotivmedia
Participant

I did it as you told me and it still gives me the same problem.

February 13, 2024 at 10:19 am #539370

Luke Nielsen
Keymaster

Hello,

In this case, send me access to the admin dashboard so I can investigate it from your side.

Kind Regards

February 13, 2024 at 11:26 am #539414

leitmotivmedia
Participant

I have sent you the access to the control panel, have you received it?

February 13, 2024 at 11:45 am #539425

Luke Nielsen
Keymaster

Sorry, but I do not see any credentials in this thread. Could you please attach access to the private area?

Kind Regards

February 13, 2024 at 12:09 pm #539431
leitmotivmedia
Participant
I think, now i am doing it right
- This reply was modified 10 months ago by leitmotivmedia.
February 13, 2024 at 2:27 pm #539498

leitmotivmedia
Participant

Hello
I don’t know if it’s the same problem but the following also happens to me:
The “Archive products” module does not work correctly
I modify the module and establish that 6 products appear per column and only 4 appear
https://tiendasonlinevirtuales.com.es/cybersur/wp-admin/post.php?post=344&action=edit
I have duplicated it and modified the options and the products always appear the same

February 14, 2024 at 11:09 am #539859

Luke Nielsen
Keymaster

Hello,

1. The issue in the translations, after the translation of the “Design Options” in WPB, you need to translate it in the theme as well: https://take.ms/PZmNu , https://take.ms/WT4hP

2. Send me some screenshots for a better understanding.

Kind Regards

February 14, 2024 at 11:20 am #539870

leitmotivmedia
Participant

Hello, is there no solution?

February 14, 2024 at 11:32 am #539885

leitmotivmedia
Participant

I have deleted that translation and it doesn’t solve it, I don’t really know what I should do

February 14, 2024 at 11:41 am #539893

Luke Nielsen
Keymaster

Hello,

I have fixed that before, in the theme translation, I have translated that tab: https://monosnap.com/file/9KXtUpYhxMk6bSFHNzn8CE5DY5GN6g and as a result, it started to show well: https://monosnap.com/file/Cqa2YO0vJSNXJ0Z69JnlkP8zbkf5bV

Again, in order to remove the duplicated tab (https://take.ms/Soepw), you need to translate the tab in the theme as well: https://monosnap.com/file/9KXtUpYhxMk6bSFHNzn8CE5DY5GN6g

Kind Regards

February 14, 2024 at 12:24 pm #539924

leitmotivmedia
Participant

I have solved that problem, thank you very much

But I don’t see the options to change the background of the title, nor to align it in the center

https://monosnap.com/file/nGFwhhTL24jwC3c2wT8uaannalB1aD

https://monosnap.com/file/CRq3Rv0XmWm0iT4S0VKkpggZC2E0gw

February 14, 2024 at 2:01 pm #539985

Luke Nielsen
Keymaster

Hello,

Try to set the bg color here: https://take.ms/eJfzy or via Theme Settings -> Page title.

Let me know the result.

Kind Regards

February 14, 2024 at 2:33 pm #539997

leitmotivmedia
Participant

It works from the “Theme settings” but I set a flat color

https://monosnap.com/file/LjAWsAE71ccgTRYZFUD6ThGdKWicdd

and a gradient appears from my color to black
https://monosnap.com/file/nkyk3kxlKOIFs6OblZTeaIKvd2N96M

February 14, 2024 at 3:04 pm #540003

Luke Nielsen
Keymaster

Hello,

You have some customizations in the child theme that affect the page title. I suggest you enable the Parent theme and recheck it.

Kind Regards

February 14, 2024 at 3:13 pm #540014

leitmotivmedia
Participant

You have solved everything for me
Thank you very much for your kindness and speed.
Kind Regards

February 14, 2024 at 3:24 pm #540016

Luke Nielsen
Keymaster

Hello,

You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

Have a good day!

Best Regards
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