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Product categories are not searchable in widget

Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 13, 2024 at 3:53 pm #539551

    webintelligence
    Participant

    Hey there! How’s it going? I wanted to let you know that I’ve been using Elementor Pro for my website, and I’ve come across a small issue with the Products (grid or carousel) widget. It seems to be having trouble finding the product categories. I was wondering if you could help me out and find a way to fix that? Thanks so much!

    February 13, 2024 at 5:43 pm #539621

    Luke Nielsen
    Keymaster

    Hello,

    Send me a video in which the issue shows, please.

    Additionally, send access to the admin panel so I can investigate the issue.

    Kind Regards

    February 14, 2024 at 10:52 am #539846

    webintelligence
    Participant

    Hello,

    I’m sending the Extra information

    February 14, 2024 at 10:52 am #539847

    webintelligence
    Participant

    here is the screenshot

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    February 14, 2024 at 3:48 pm #540030

    Luke Nielsen
    Keymaster

    Hello,

    Please give me full access to the admin panel: https://take.ms/6Z7O1

    Looking forward to collaborating with you!

    Kind Regards

    February 15, 2024 at 4:26 pm #540455

    webintelligence
    Participant

    Here is updated user info. You should have full access now

    February 16, 2024 at 6:00 pm #540836

    Luke Nielsen
    Keymaster

    Hello,

    After looked into the situation, we found that this issue is related to you have created incorrect attributes: https://monosnap.com/file/UL5G6DQWy2mmGovjS64fl8r066d4f9 so rename them or remove those attributes.

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    Kind Regards

    February 23, 2024 at 10:31 am #543068

    webintelligence
    Participant

    Thanks!

    February 23, 2024 at 11:35 am #543099

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

    Have a good day!

    Best Regards

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