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Reduce Product size main picture

Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 14, 2024 at 2:11 am #539735

    manuel.gordoa
    Participant

    how can I reduce the size of the main picture for the product? if I scale it in the WP editor it doesn’t work.

    https://hilactosa.com/product/hi-lactosa-intolerancia-moderada/

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    February 14, 2024 at 1:42 pm #539968

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can configure it in Appearance -> Customize -> WooCommerce -> Product images.
    Please refer to article for more details https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    Best Regards.

    February 14, 2024 at 10:21 pm #540157

    manuel.gordoa
    Participant

    this is when I go there how it looks, something is wrong.

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    February 15, 2024 at 12:00 pm #540323

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    February 15, 2024 at 7:19 pm #540546

    manuel.gordoa
    Participant

    All 3-rd Party plugins have been deactivated, and I’m seeing the same issue.

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    February 16, 2024 at 1:13 pm #540694

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I am unable to visit your site. Please remove the IP restrictions. We are accessing the site from Pakistan.

    Best Regards.

    February 18, 2024 at 6:21 am #541101

    manuel.gordoa
    Participant

    Hi,

    sorry my domain provider is changing so I ‘m migrating to a new provider but you can access thru this address:

    February 19, 2024 at 11:53 am #541308

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, but still showing error: https://ibb.co/pKhRG8B

    Please share the WP admin URL and login login details so I will check and solve the issue.

    Best Regards.

    February 20, 2024 at 7:55 am #541609

    manuel.gordoa
    Participant

    you can access now to https://hilactosa.com

    February 20, 2024 at 2:18 pm #541764

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say that your given login details are not working but i have visited your site and your images heights are not the same, Actually, Our theme doesn’t control product image size. It is controlled by the WooCommerce plugin. You can configure it in Appearance -> Customize -> WooCommerce -> Product images.

    The image heights are not the same. I kindly recommend you prepare images with titles you want before uploading them to your media library using the graphic editor (Photoshop or any other) to have a nice-looking grid.

    If you have faced the php error share the correct login details so i will check and give you a possible solution.

    Best Regards.

    February 21, 2024 at 10:54 pm #542530

    manuel.gordoa
    Participant

    ok here it goes again the access and I changing the parameter I doesn’t do anything.

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    February 22, 2024 at 2:12 pm #542810

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    If you see the demo images it is showing fine. You need to upload images of the same size. The image heights are not the same. I kindly recommend you prepare images you want before uploading them to your media library using the graphic editor (Photoshop or any other) to have a nice-looking grid.

    Best Regards.

    February 23, 2024 at 2:42 am #543015

    manuel.gordoa
    Participant

    Ok, I kind of know that is fixed, the canvas needs to be 1200 x 860 but the size of the picture should be smaller than the canvas so the product can look at the size.

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    February 23, 2024 at 2:53 pm #543193

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Navigate to Theme Settings > Single Product > Product page layout > Select small image.

    Best Regards.

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Viewing 14 posts - 1 through 14 (of 14 total)