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Cart problem

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  • February 15, 2024 at 12:04 pm #540326

    bronis.tomas
    Participant

    Hello, I have a problem when I load the cart or checkout, the style is not loaded correctly, even if I make the page via layout, it doesn’t look nice either, do you know where the problem might be? https://tech.ibron.sk/

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    February 15, 2024 at 12:10 pm #540331

    bronis.tomas
    Participant

    and when I don’t use layouts, the cart and checkout look like this

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    February 15, 2024 at 1:28 pm #540368

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that you use the latest version of the theme, otherwise, update it and recheck the issue.

    Let me know the result.

    Kind Regards

    February 15, 2024 at 2:33 pm #540398

    bronis.tomas
    Participant

    I already have the current one and the problem persists

    February 15, 2024 at 3:05 pm #540411

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin dashboard so I can look closer at it.

    Thank you in advance.

    Kind Regards

    February 15, 2024 at 4:01 pm #540441

    bronis.tomas
    Participant

    Here

    February 15, 2024 at 4:41 pm #540459

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Kind Regards

    February 15, 2024 at 4:45 pm #540461

    bronis.tomas
    Participant

    I don’t know what to allow but you can do it. I made a complete backup. You can do everything

    February 15, 2024 at 4:56 pm #540473

    Luke Nielsen
    Keymaster

    Hello,

    1. I made a test Checkout page (https://take.ms/5WPHa), and there I do not see this issue (https://prnt.sc/uJpjfcKQNoI8), it looks well now: https://take.ms/CEViz

    2. The current checkout is built via Gutenberg: https://prnt.sc/IJnLQ53kqSEN , https://prnt.sc/44fDHNBJWrzV . In order to enable the Checkout design from the theme, you need to define such shortcode: https://prnt.sc/zMcka2lPMwYL instead of Gutenberg blocks. I left the test Checkout page so you can check it there.

    Let me know if you have questions.

    Kind Regards

    February 15, 2024 at 5:04 pm #540476

    bronis.tomas
    Participant

    I’m using elementor, but I still don’t see any fix. The cart page is off my screen as well as the checkout.

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    February 15, 2024 at 5:23 pm #540488

    Luke Nielsen
    Keymaster

    Hello,

    You use Gutenberg for the Cart and Checkout pages. In order to disable it, edit those pages and remove all Gutenberg blocks: https://take.ms/njJw2 , https://take.ms/NNHnG . Then define such shortcode for the checkout: https://take.ms/8yG9B , and for the Cart: https://take.ms/1bnqH , then those pages will be shown with the theme’s design.

    https://woo.com/document/woocommerce-shortcodes/

    Kind Regards

    February 15, 2024 at 5:47 pm #540504

    bronis.tomas
    Participant

    thanks, fixed

    February 15, 2024 at 6:20 pm #540521

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

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