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Mobile menu isn’t working

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    Posts
  • February 15, 2024 at 5:11 pm #540480

    w_kaandorp
    Participant

    Hello,

    Can you guys help us?

    Our mobile menu isn’t popping out.

    We checked if there was an menu available and in the header builder is everything checked.

    Why isn’t this working?

    Wendy!

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    February 16, 2024 at 11:19 am #540649

    Luke Nielsen
    Keymaster

    Hello,

    Please send admin access so we can investigate the issue from your side.

    Looking forward to collaborating with you!

    Kind Regards

    February 21, 2024 at 2:32 pm #542329

    w_kaandorp
    Participant

    Hi,
    The admin access is:

    February 22, 2024 at 12:49 pm #542766

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the access is wrong: https://take.ms/4l2l0O , could you please update it?

    I await your response.

    Kind Regards

    February 23, 2024 at 8:19 pm #543287

    w_kaandorp
    Participant

    I use it every day, also at this moment

    February 26, 2024 at 11:34 am #543772

    Luke Nielsen
    Keymaster

    Hello,

    YYDevelopment - Tag Manager - Header, Body And Footer – those plugins affect the popup therefore I suggest disabling them. You can use some alternative plugins like Google Tag Manager, analytics & facebook pixel codes, etc.

    Kind Regards

    March 8, 2024 at 3:58 pm #547446

    w_kaandorp
    Participant

    Yes it works! But now I see MENU and also CATEGORIES. And with the same pages under it. How can I remove the CATEGORIES? So I only have MENU (and the subpages under it..).

    March 11, 2024 at 6:17 pm #548144

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please update the password: https://prnt.sc/PAQDr-pHe4JI

    I await your response.

    Kind Regards

    March 11, 2024 at 9:41 pm #548219

    w_kaandorp
    Participant

    The password is: h$NpWXoc7n%0Dbv3

    March 13, 2024 at 9:56 am #548685

    Luke Nielsen
    Keymaster

    Hello,

    1. You can disable the categories menu here: https://prnt.sc/jh6b2v44pHxX

    2. The menu is duplicated because you have set the same menu for categories here: https://prnt.sc/Y69x9yDMN4fv

    Kind Regards

    March 13, 2024 at 3:18 pm #548832

    w_kaandorp
    Participant

    Yes, it works!! Thanks!

    March 13, 2024 at 5:33 pm #548879

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

    Have a good day!

    Best Regards

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