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Background Image not showing in admin

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  • February 19, 2024 at 6:26 pm #541486

    justinterweb
    Participant

    After updating the theme, background, and image gallery images appear to be failing to load in the backend, although they are functioning properly on the frontend. I have attached a screenshot for your reference.

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    February 20, 2024 at 8:04 am #541612

    Hung Pham
    Keymaster

    Hi justinterweb,

    Thanks for reaching to us.

    1. Please clear browser cache, purge cache from plugin and check again https://prnt.sc/mtnrOVtU3IVM

    2. Navigate to Elementor > Tools and re-generate CSS and JS files https://prnt.sc/kDlYv6l4_VBO

    3. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

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