Navigate to WoodMart > Header Builder > Edit Current Header > Switch to mobile Header > add the Mobile Menu elements and check the issue. https://ibb.co/9g2KK5G
If the issue remains, Please deactivate the third party not related to our theme and check the issue. If the issue still persists, share the wp logins details so I will further check on your site and give you a possible solution.
Sorry to say that your given login details are not working, please share the correct login details of your site. So I will further check on your site and give you a possible solution.
Please confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.
After deactivating the plugins not related to the theme the mobile menu is showing fine. Check back your site and check the issue. Reactivate the plugin one by one to check which one causes the issue.
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