Problem with forniture demo

This topic has 14 replies, 2 voices, and was last updated 9 months ago by Artem Temos.

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February 20, 2024 at 5:58 pm #541909

sito.derossiarredamenti
Participant

Hello,
i have problem with import demo forniture

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February 20, 2024 at 6:18 pm #541918

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

February 20, 2024 at 7:32 pm #541939
sito.derossiarredamenti
Participant
Private content
- This reply was modified 9 months ago by Artem Temos.
February 20, 2024 at 7:53 pm #541957

sito.derossiarredamenti
Participant

Why is so slow? Just with woodmart i have this problem

February 21, 2024 at 10:11 am #542055

Artem Temos
Keymaster

Sorry, but we can’t open your admin URL. It leads to 404 error page. Please, provide us with valid credentials.

Kind Regards

February 21, 2024 at 11:45 am #542219

sito.derossiarredamenti
Participant

The link is correct

February 21, 2024 at 11:53 am #542225

Artem Temos
Keymaster

Now we can see it, thank you. Could you please clarify how to reproduce the error on your website?

February 21, 2024 at 1:00 pm #542255

sito.derossiarredamenti
Participant

It’s resolved, but i see is so slow the back-end

February 21, 2024 at 1:39 pm #542295

Artem Temos
Keymaster

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

February 21, 2024 at 1:43 pm #542298

sito.derossiarredamenti
Participant

I’ve already tried, and it’s fine. I have the same problem with another website vast-way.it

February 21, 2024 at 1:50 pm #542302

Artem Temos
Keymaster

Could you please let me know how exactly we can reproduce this problem on your website? Also, record a short video that demonstrates the loading time difference between WoodMart and default WordPress theme on your website.

Thank you in advance.

February 21, 2024 at 5:52 pm #542442
sito.derossiarredamenti
Participant
Nevermind, i try to resolve it thank you
- This reply was modified 9 months ago by sito.derossiarredamenti.
February 22, 2024 at 10:39 am #542651

Artem Temos
Keymaster

OK, please, let me know if you have any other questions I could help you with.

February 23, 2024 at 11:39 am #543100

sito.derossiarredamenti
Participant

Yes i have a big problem. I cant put one single image of product in the single page product custom

February 23, 2024 at 1:18 pm #543148

Artem Temos
Keymaster

We have answered your question here https://xtemos.com/forums/topic/i-would-like-to-insert-only-one-image-and-not-a-gallery/

Kind Regards
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