An select2-search select2-search–dropdown appears, whithout a reason

This topic has 7 replies, 2 voices, and was last updated 1 year, 2 months ago by Aizaz Imtiaz Awan.

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February 22, 2024 at 12:11 am #542540

D4-support
Participant

An select2-search select2-search–dropdown select2-search__field appears when;
1. A attribute filter is selected
2. A search request is made in the search bar.

There appears a select2-search__field in the left upper corner that not supposed to be there.
See pictures

We use WOODMART WooCommerce Layered Nav attribute filters.

What could be the problem?

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February 22, 2024 at 5:03 pm #542905

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry, I did not understand your issue properly. Can you please explain the issue in the small video.

Best Regards.

February 22, 2024 at 7:11 pm #542956

D4-support
Participant

Please see video

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February 23, 2024 at 2:04 pm #543175

Aizaz Imtiaz Awan
Keymaster

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Also, do not worry about the attachment images, these images only show to you or me as a support agent.

Best Regards.

February 26, 2024 at 1:57 pm #543855

D4-support
Participant

Hello,

We deactivated the 3rd part pluggins.
No succes.

Please see login details

February 27, 2024 at 11:47 am #544183
Aizaz Imtiaz Awan
Keymaster
Hello,

Please try to use the below custom CSS code and paste it to Theme Settings >> Custom CSS >> Global CSS section:
```
span.select2-search.select2-search--dropdown {
    display: none;
}
```
Best Regards.
February 28, 2024 at 2:53 pm #544676

D4-support
Participant

We tested this.
Option to search within filter widget is gone at all filterwidget by this CSS.

We now changed all widget from WOODMART Woocommerce Layered Nav to Filter Products by Attribute (origional Woocommerce)
Problem is gone by this.

I think the problem is in the WOODMART Woocommerce Layered Nav.

February 29, 2024 at 2:28 pm #545054

Aizaz Imtiaz Awan
Keymaster

Hello,

Sounds Great! that your issue has been solved.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Best Regards.
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