a few issues

This topic has 8 replies, 2 voices, and was last updated 8 months, 3 weeks ago by Hung Pham.

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February 26, 2024 at 2:13 pm #543867

IrinaG
Participant

Hello,
I’m encountering a few issues and I’m really hopeful that you can assist me with them:
1. The “clear” button on the single product page appears to be duplicated.
2. In the mobile version of the website, there’s a white shadow on the left side of the banners carousel. I’d like to remove it.
3. Could you please advise on how to remove menu categories in the mobile version?
Thank you for your attention to these matters.
Best regards, Irina.

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February 27, 2024 at 8:17 am #544085
Hung Pham
Keymaster
Hi IrinaG,

Thanks for reaching to us.

1. It caused by the cache, please purge cache from plugin or disable it and check again https://prnt.sc/UQs006jTgz-3

2. Please add the following Custom CSS code to Theme Settings > Custom CSS > Custom CSS for mobile:
```
.wd-carousel-container.wd-carousel-dis-mb .wd-carousel-wrap {
		mask-image: none;
}
```
3. Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through admin bar directly https://prnt.sc/Ct9ehRDvvDV9.

Switch to Mobile tab, hover on Mobile menu element, click on Pencil icon and scroll down to Category section and disable Show categories option https://prnt.sc/MAgLcGehbAmS

Regards,
February 27, 2024 at 8:11 pm #544425

IrinaG
Participant

Hi,
Thank you for the answer!
Unfortunately, your comments on the first question didn’t help. The LiteSpeed Cache plugin is currently disabled.
I don’t quite know what else to do.
The problem appears when scrolling.

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February 28, 2024 at 5:35 pm #544772

Hung Pham
Keymaster

Hi IrinaG,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

February 29, 2024 at 12:02 pm #544999

IrinaG
Participant

Hi,
I tested with deactivated all plugins, only Elementor and Woocommerce were turned on.
Unfortunately, the problem still exists.

Best regards, Irina.

March 1, 2024 at 9:56 am #545264

Hung Pham
Keymaster

Hi IrinaG,

I’ve passed this topic to one of our developers, and I will let you know once get an answer.

Thanks for your patience.

Regards,

March 1, 2024 at 10:22 am #545275
Hung Pham
Keymaster
Hi IrinaG,

Add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:
```
.wd-sticky-spacer .wd-reset-var .reset_variations {
	visibility: hidden !important;
	opacity: 0 !important;
}
```
Regards,
March 1, 2024 at 1:20 pm #545391

IrinaG
Participant

Hi,
thank you! The problem solved!
Best regards, Irina.

March 1, 2024 at 1:46 pm #545401

Hung Pham
Keymaster

Hi IrinaG,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,
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