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CAN’T INSTALL ELECTRONICS THEME?

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  • February 27, 2024 at 10:29 am #544134

    nguyenvanthe2112009
    Participant

    Hello!
    Currently my website is having the following problem:
    When I install the child theme named Electronics to about 30 to 45%, the following error message appears:
    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.
    Although I have intervened as well as thanks to the intervention of the hosting service to improve and edit parameters in “Select PHP Version”, I am currently using PHP 7.4.
    We hope you and the board of directors can assist you with this matter.
    link video: https://www.youtube.com/watch?v=OEfOuV0A2lc

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    February 27, 2024 at 10:45 am #544159

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

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Viewing 2 posts - 1 through 2 (of 2 total)