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Hi Guy’s, cannot get the customer reviews and review form to show.

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  • #546886

    zander
    Participant

    Hi Guy’s, cannot get the customer reviews and review form to show.
    See Images attached. All settings activated. Please assist.
    And Yes the product has reviews.

    Thanks!

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    #547046

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #548160

    zander
    Participant

    Hi Aizaz,

    Deactivated all plugins.
    The reviews are still not showing.
    Please take a look.
    This product as an example has 3 reviews – Vanilla Chai Latte 1kg
    Please let me know how you activated it. Need to replicate it on the live website.

    #548372

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to Products -> in the “Product data” settings enable “Reviews”. https://prnt.sc/c5PA4kj6CsgI

    See this products for clarification
    https://1021dev.co.za/red/product/ground-rooibos-tea-1kg/

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)