Home › Forums › WoodMart support forum › Woodmart Swatches not visible on all products.

Woodmart Swatches not visible on all products.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 7, 2024 at 2:53 pm #547022

    duarrio
    Participant

    Hi,

    we have a shop with variable products, all with 2 attributes: colours and sizes. And we show the colour attribute at the shop and category pages.

    We have uploaded recently 30 new products and we have seen that some of this products shows the attribute swatch on the shop page but some products don’t show the swatch and we’re unable to identify and solve the problem

    Here you can see an example: https://mariagallart.com/vestidos-fiesta/ you will see how some products show the attribute and some doesn’t, but all the products are configured the same way, all variable products with the same attributes.

    I also attach some screenshots.
    Could you help us to show all the colours on all the products please?

    Thank you so much,

    Attachments:
    You must be logged in to view attached files.
    March 8, 2024 at 8:41 am #547226

    Hung Pham
    Participant

    Hi duarrio,

    Thanks for reaching to us.

    You set Color attribute to product while you have not set color for the term https://prnt.sc/N8JFVV0LIj2Z, please set color and check again.

    Regards,

    March 8, 2024 at 12:32 pm #547321

    duarrio
    Participant

    good morning

    We have set it this way because the colour of the product is a printed design, it is not a colour coded colour.

    On the other hand, I send you the image of a product that is also configured with an image without colour and it is displayed in the shop.

    https://mariagallart.com/producto/vestido-victoria-tropical/

    hope it helps and wait for your news,
    Thanks!

    Attachments:
    You must be logged in to view attached files.
    March 9, 2024 at 10:27 am #547591

    Hung Pham
    Participant

    Hi duarrio,

    Thanks for details.

    You should set specific variations rather than Any Color https://prnt.sc/Yr94XG6iheJE > https://prnt.sc/1mG0atjM7Y2V

    Regards,

    March 11, 2024 at 11:14 am #547920

    duarrio
    Participant

    Thank you so much,

    Problem fixed!

    March 11, 2024 at 12:09 pm #547954

    Hung Pham
    Participant

    Hi duarrio,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Woodmart Swatches not visible on all products.’ is closed to new replies.