Category images disappeared
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Hello!
After Woodmart theme update my images from the category section went gone, but in database there are my category images.
Best regards,
Alex
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Hello,
There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards.
Hello!
I deactivated all plugins except Woocommerce and SMTP plugin and still images in categories does not appear.
Could you please solve this issue?
Categories are located in product catalog page.
Alex
Hello,
I have visited your site and the categories are not showing on the shop page. Can you please share the page url where the issue is situated. Also, Please confirm the permission for plugins deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.
Best Regards.
Hello!
Best regards,
Alex
Hello!
I see that some plugins still deactivated. Have you done or the problem still unsolved?
Best regards,
Alex
Hello,
Please Try to reupload the images from Products > Categories and check the issue.
Best Regards.
.
