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WooCommerce Point of Sale images not displaying

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #547331

    kalipsso3
    Participant

    Hi i am using this plugin WooCommerce Point of Sale , and on the pos the images are not diplaying if i activate the lazy load on the theme

    #547645

    Hung Pham
    Keymaster

    Hi kalipsso3,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Regards,

    #547649

    kalipsso3
    Participant

    i totally understand your point . i hope its easy to fix . you can see on the screenshot that no image product is diplayed on the pos i have to turn off the lazy loading from the theme to make it work

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    #548172

    Hung Pham
    Keymaster

    Hi kalipsso3,

    First of all, take my apologies for the delay in answering because of the weekend.

    I enabled Lazy load image option and it still working for me https://prnt.sc/tXaeNpvc_9dS https://prnt.sc/WsjaB5lkY5fv

    Regards,

    #548184

    kalipsso3
    Participant

    I cleared cache still not working for me can you check the live website

    #548309

    Hung Pham
    Keymaster

    Hi kalipsso3,

    Please upgrade account role on main site to admin, then I can take a look.

    Regards,

    #548538

    kalipsso3
    Participant

    use this

    #548743

    Hung Pham
    Keymaster

    Hi kalipsso3,

    When you enabled Lazy Load images option, it will applies to all existing images on site by default, while the PoS works by connecting to account to fetch product details so the option can’t works with it.

    Thanks for understanding.

    Regards,

    #548748

    kalipsso3
    Participant

    ah okey thanks

    #548752

    Hung Pham
    Keymaster

    Hi kalipsso3,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 10 posts - 1 through 10 (of 10 total)

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