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My entire webpage is out of format.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #547727

    she26703
    Participant

    Why did I just purchase your theme and once I set up the theme, when I opened the webpage, the entire layout was messed up?

    • This topic was modified 2 years, 4 months ago by she26703.
    #547921

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #549462

    she26703
    Participant

    Still not working

    #549552

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards.

    #556297

    she26703
    Participant

    Hello, thank you for helping me fix the running version problem.
    But since you helped me fix it, even if my setting is “Traditional Chinese”, the system still displays English, and there is no response after changing it.

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    #556343

    Luke Nielsen
    Member

    Hello,

    You need to change the language in the settings of your account: https://prnt.sc/4_af1SIMZ-ky

    Let me know if you have any additional questions.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)