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WooCommerce Cart Abandonment Recovery

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  • #548814

    zair.nadjib
    Participant

    After installing the template WoodMart the plugin WooCommerce Cart Abandonment Recovery stopped working, I don’t know the exact cause. I posted the problem. On the plugin forum, and I’m waiting for a solution.

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    #549210

    Hung Pham
    Keymaster

    Hi zair.nadjib,

    Thanks for reaching to us and take our apologies for the long delay in answering.

    I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Regards,

    #605012

    petru.necula2
    Participant

    Did you find any solution?

    #605374

    Hung Pham
    Keymaster

    Hi petru.necula2,

    Thanks for reaching to us.

    Please submit your own topic if you have any issues. In case you have same issues, please try my replies above and let me know if it works.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)