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Product Reviews won’t appear at my website

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 15, 2024 at 6:23 pm #549454

    adm-1591
    Participant

    I can’t enable product reviews on my website even though WooCommerce is already enabled with these functions.

    March 18, 2024 at 10:14 am #549814

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Navigate to Dashboard -> Layouts -> Single product and define for that layout either the “Product tabs” element: https://prnt.sc/8CK_IX1c3Um5 or “Product reviews”: https://prnt.sc/XPOMTBkHV8Ii

    Clear the cache and recheck the issue.

    Kind Regards

    March 18, 2024 at 3:57 pm #550018

    adm-1591
    Participant

    I went to “Layouts > Single Products” but instead of using a predefined layout, I’m going to use the default single product layout to solve the problem.

    I’ll point out the problem again, the reviews on my site are still disabled. I’ll send you a screenshot of the front-end https://prnt.sc/9imiZZ-LGZ9O (there are no “reviews” tab)

    My Woodmart Theme Conf > Unic Product > Reviews all activated https://prnt.sc/9gc2KBaLgY6F

    And my WooCommerce Settings > Products > https://prnt.sc/dWXQO18VUruj

    My entire site is in Portuguese but I can change it to English if you feel the need.

    Anyway, all the settings are correctly set to appear on the site but they’re not showing up.

    March 19, 2024 at 10:41 am #550190

    Luke Nielsen
    Keymaster

    Hello,

    Ok, Understood. Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, You would better make the full backup of your site.

    Looking forward to collaborating with you!

    Kind Regards

    March 19, 2024 at 2:42 pm #550317

    adm-1591
    Participant

    I confirm the permission for plugins deactivation, and switching to the parent/default theme. I have already made a backup of my site.

    March 20, 2024 at 10:24 am #550572

    Luke Nielsen
    Keymaster

    Hello,

    I have activated the Reviews in the settings of the product itself: https://prnt.sc/sz0iLd6Z62MZ and it started to appear: https://prnt.sc/wr-i__XLA4JS

    Thanks for your patience. Hopefully, you are doing well.

    Kind Regards

    March 20, 2024 at 3:43 pm #550733

    adm-1591
    Participant

    It worked, thanks!

    March 20, 2024 at 4:22 pm #550753

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

    Have a good day!

    Best Regards

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