Dear WoodMart Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered with the product attribute filters, specifically regarding the brand attribute, in my WordPress website using the WoodMart theme.

After utilizing the WooCommerce function “Regenerate Attributes Terms” located under the Tools menu, the product attribute count for brands is corrected, as evidenced by the attached screenshots. Initially, when filtering products by the brand “Olaplex,” the count displays as 8, but after regeneration, it correctly updates to 26. However, this correction is short-lived as the count reverts to the incorrect value of 8 after approximately 10 minutes.

This inconsistency poses a significant inconvenience for both myself and my website visitors. I kindly request your assistance in investigating this matter further and providing guidance on how to resolve this recurring issue permanently.

https://ideashopacquiterme.com/negozio?filter_customfield1=olaplex

Your prompt attention to this matter would be greatly appreciated. Please let me know if any additional information or access to my website is required for troubleshooting purposes.

Thank you for your attention to this matter.

Warm regards,