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Cart Not Working

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  • March 17, 2024 at 4:32 pm #549749

    firstjeyni251
    Participant

    Hello;

    I can add products to my cart, but I can’t get into the cart. When I hover over the cart icon, I can see it as /shopping-cart, but when I click on it, I am redirected to the main page. How can I solve this problem? I tried a lot of things you suggested by looking at old posts, but the problem was not solved. Can you help me?

    March 18, 2024 at 1:51 pm #549918

    Hung Pham
    Participant

    Hi firstjeyni251,

    Thanks for reaching to us.

    I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If it doesn’t help you, please record a short video of the issue for better understanding and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

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Viewing 2 posts - 1 through 2 (of 2 total)